Terms of service

Effective Date: July 9, 2026

Welcome to Gamevora.

These Terms & Conditions ("Terms") govern your access to and use of the Gamevora website, including all purchases made through our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or purchasing our products.

Throughout these Terms, "Gamevora," "we," "our," and "us" refer to Gamevora. "You" and "your" refer to any visitor, customer, or user of our website.

1. Eligibility

By placing an order through Gamevora, you confirm that:

  • You are at least 18 years old or have the permission of a parent or legal guardian.
  • You have the legal capacity to enter into legally binding agreements.
  • The information you provide is accurate, complete, and up to date.
  • You are purchasing products for lawful purposes only.

2. Acceptance of Orders

All orders placed through Gamevora are subject to acceptance.

After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

A contract between you and Gamevora is formed only when your order has been processed and dispatched.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

  • Suspected fraud or unauthorized transactions
  • Pricing or product description errors
  • Unavailable products
  • Violations of these Terms
  • Legal or regulatory requirements

If your order is cancelled after payment has been received, you will receive a full refund using the original payment method.

3. Products

We strive to ensure that all product descriptions, images, specifications, compatibility information, and pricing are accurate.

However:

  • Product images are for illustrative purposes only.
  • Colors may vary depending on your display settings.
  • Packaging may differ from the images shown.
  • Minor variations do not constitute product defects.

We reserve the right to modify, discontinue, replace, or update products at any time without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency and include VAT where required by law, unless otherwise stated.

Although we make every effort to ensure pricing accuracy, errors may occasionally occur.

If a pricing error is identified before your order has been dispatched, we may:

  • Contact you with the correct price and ask whether you wish to proceed; or
  • Cancel the order and issue a full refund.

We are not obligated to supply products at an incorrect price resulting from an obvious pricing error.

5. Payments

Gamevora securely processes payments through Shopify Payments and other payment methods available during checkout.

By placing an order, you confirm that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate.
  • Payment authorization may be required before shipment.

Orders will not be dispatched until payment has been successfully authorized.

We reserve the right to cancel any transaction that cannot be verified or appears suspicious.

6. Order Cancellation

Customers may request order cancellation before an order enters the fulfillment process.

Once an order has been prepared for shipment, cancellation may no longer be possible.

If cancellation cannot be completed before dispatch, the order may instead be returned under our Refund & Return Policy.

7. Shipping

Gamevora currently ships exclusively to selected countries within Europe.

Delivery estimates are provided for informational purposes only and are not guaranteed unless required by applicable law.

Delivery times may be affected by:

  • Weather conditions
  • Customs procedures
  • Courier delays
  • Public holidays
  • Force majeure events
  • Circumstances beyond our reasonable control

Ownership and risk of loss transfer upon delivery to the shipping address provided.

Customers are responsible for ensuring that all shipping information is accurate and complete.

8. Returns

Gamevora offers customers a 30-day return period beginning on the date the order is delivered.

Returned products should generally:

  • Be unused or only reasonably handled to inspect them
  • Include original accessories where applicable
  • Be returned in suitable packaging
  • Comply with our Refund & Return Policy

Certain products may be excluded from returns where permitted by law, including personalized, custom-made, or otherwise exempt items.

For additional information, please review our Refund & Return Policy.

9. Refunds

Approved refunds will be issued using the original payment method whenever possible.

Please note:

  • Refund processing times vary depending on your payment provider.
  • Shipping fees may also be refunded where required by law or when Gamevora determines that a refund is appropriate.
  • We reserve the right to withhold refunds until returned goods have been received or satisfactory proof of return has been provided.

10. Promotions & Discount Codes

Promotional offers are subject to their own specific terms.

Unless otherwise stated:

  • Promotions cannot be combined.
  • Discount codes have no cash value.
  • Expired discount codes cannot be reactivated.
  • Promotions may be modified or withdrawn without prior notice.

Gamevora reserves the right to cancel promotions resulting from technical or administrative errors.

11. Product Availability

Inventory displayed on our website represents estimated stock levels and may change without notice.

If a product becomes unavailable after purchase, we may:

  • Offer an alternative product
  • Delay shipment with your agreement
  • Issue a full refund

12. Intellectual Property

All content on the Gamevora website, including but not limited to:

  • Logos
  • Branding
  • Product descriptions
  • Graphics
  • Website design
  • Software
  • Text
  • Photographs
  • Videos
  • Icons

is owned by or licensed to Gamevora and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

13. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with website security
  • Introduce malware or harmful software
  • Attempt unauthorized access
  • Misuse customer accounts
  • Submit false or misleading information
  • Engage in fraudulent purchasing

Violation of these Terms may result in suspension of access and cancellation of orders.

14. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify Gamevora immediately if you suspect unauthorized access to your account.

Gamevora is not responsible for losses resulting from failure to protect your account credentials.

15. Reviews & User Content

Customers may voluntarily submit:

  • Reviews
  • Ratings
  • Photographs
  • Other user-generated content

By submitting content, you grant Gamevora a non-exclusive, worldwide, royalty-free license to display, reproduce, and publish such content in connection with our business.

We reserve the right to remove any content that is unlawful, offensive, misleading, or infringes upon the rights of others.

16. Privacy

Your privacy is important to us.

Our collection and processing of personal information is governed by our Privacy Policy and applicable European data protection laws, including the General Data Protection Regulation (GDPR).

17. Limitation of Liability

Nothing in these Terms limits liability where such limitation would be unlawful.

To the maximum extent permitted by applicable law, Gamevora shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the relevant order, except where mandatory law provides otherwise.

18. Force Majeure

Gamevora shall not be liable for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • War
  • Civil unrest
  • Labor disputes
  • Pandemics
  • Government actions
  • Internet outages
  • Transportation disruptions
  • Supplier failures

19. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on our website together with the updated Effective Date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Terms.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable European Union consumer protection laws, together with any mandatory laws applicable in the customer's country of residence.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms, together with our:

  • Privacy Policy
  • Refund & Return Policy
  • Shipping Policy
  • Cookie Policy
  • Any additional policies published on our website

constitute the entire agreement between you and Gamevora regarding your use of our website and purchases.

23. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

General Inquiries

Email: contact@gamevora.pro

For business inquiries or general information about Gamevora.

Customer Support

Email: support@gamevora.pro

For assistance with:

  • Orders
  • Payments
  • Shipping
  • Returns
  • Website Support
  • General Customer Service

Business Information

Business Name: Gamevora

Thank you for choosing Gamevora. We appreciate your trust and are committed to providing a secure, transparent, and enjoyable shopping experience for all our customers across Europe.