Effective Date: July 9, 2026

At Gamevora, we are committed to delivering your order as efficiently and reliably as possible. This Shipping Policy explains how orders are processed, shipped, and delivered within Europe.

By placing an order with Gamevora, you acknowledge and agree to the terms outlined in this Shipping Policy.

1. Shipping Destinations

Gamevora currently ships exclusively to selected countries within Europe.

At this time, we do not offer shipping outside of Europe.

If an order is placed for a destination that we do not currently serve, we reserve the right to cancel the order and issue a full refund.

2. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully authorized.

Orders are processed during regular business days only. Orders placed on weekends or public holidays will begin processing on the next business day.

During periods of high demand, promotional events, or holidays, processing times may be longer than usual.

3. Delivery Estimates

Estimated delivery times vary depending on the destination country and shipping carrier.

Standard Shipping

Approximately 3–10 business days

Express Shipping

Where available, estimated delivery times will be displayed during checkout.

Please Note: Delivery estimates are provided for guidance only and should not be considered guaranteed delivery dates unless otherwise required by applicable law.

4. Shipping Costs

Shipping costs are calculated during checkout based on:

Delivery destination
Package weight
Package dimensions
Selected shipping method

The total shipping cost, if applicable, will be displayed before you complete your purchase.

From time to time, Gamevora may offer Free Shipping Promotions. Any applicable conditions will be clearly communicated during the promotion.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.

Please note that tracking updates are provided by the shipping carrier and may take some time to appear after shipment.

6. Delivery Delays

While we make every reasonable effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Customs inspections
Transportation disruptions
Carrier delays
Public holidays
Strikes or labor disputes
Natural disasters
Technical issues
Other unforeseen events

Gamevora is not responsible for delays caused by circumstances outside our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address before your order has been dispatched, please contact us immediately.

Once an order has been shipped, we may not be able to change the delivery address.

Gamevora is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

8. Failed Deliveries

If delivery cannot be completed because:

The delivery address is incorrect
The package is refused without a valid reason
The customer fails to collect the shipment
Delivery attempts are unsuccessful

the package may be returned to us by the shipping carrier.

Where permitted by applicable law, additional shipping costs incurred due to failed delivery attempts may be deducted from any applicable refund.

9. Lost Shipments

If your shipment appears to be lost during transit, please contact our Customer Support team.

We will work directly with the shipping carrier to investigate the shipment.

A shipment may only be considered lost after the carrier's investigation has been completed.

Where appropriate, Gamevora will provide:

A replacement
A refund
Another suitable resolution in accordance with applicable law

10. Damaged Shipments

Please inspect your package upon delivery.

If your order arrives damaged, contact us as soon as reasonably possible.

Please include:

Your order number
Photos of the damaged product
Photos of the shipping packaging (if applicable)

After reviewing your request, we will determine the most appropriate resolution, which may include:

Replacement
Repair
Refund

11. Customs and Import Charges

As Gamevora currently ships only within Europe, customers generally should not incur customs duties for shipments within the European Union.

However, shipments to certain European countries or territories outside the EU customs area may be subject to:

Import duties
Customs procedures
Local taxes
Government fees

Unless otherwise required by applicable law, these charges are the customer's responsibility.

12. Risk of Loss

The risk of loss or damage transfers to the customer once the goods have been delivered to the shipping address specified in the order, in accordance with applicable consumer protection laws.

13. Multiple Shipments

In some circumstances, your order may be shipped in multiple packages.

If this occurs:

You will receive separate shipment notifications (where applicable).
There will be no additional shipping charge, unless you have expressly agreed otherwise.