Privacy policy

Effective Date: July 9, 2026

At Gamevora ("Gamevora," "we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, create an account, place an order, or interact with our services.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable European data protection laws, and other relevant legislation.

By using our website, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

Information You Provide

This may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Order details
  • Payment information (processed securely through our payment providers)
  • Account login information
  • Communications with our customer support team
  • Product reviews or feedback you choose to submit

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Language preferences
  • Time zone
  • Pages visited
  • Products viewed
  • Referring website
  • Date and time of access
  • Website usage statistics

This information helps us improve our services, maintain website security, and analyze website performance.


Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate our website
  • Remember your preferences
  • Maintain shopping cart functionality
  • Improve website performance
  • Understand customer interactions
  • Personalize your shopping experience
  • Support marketing activities where you have provided consent

For more information, please refer to our Cookie Policy.


2. How We Use Your Information

We use your personal data only where we have a lawful basis to do so.

Your information may be used to:

  • Process and fulfill your orders
  • Verify payments
  • Provide customer support
  • Communicate regarding your purchases
  • Manage your account
  • Improve our website
  • Detect fraud and unauthorized activity
  • Comply with legal obligations
  • Send service-related communications
  • Send promotional communications where you have consented
  • Respond to your inquiries
  • Maintain website security

We do not use your personal information for automated decision-making that produces legal or similarly significant effects without appropriate safeguards.


3. Legal Bases for Processing

Under the GDPR, we process personal data on one or more of the following legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent
  • Protection against fraud and misuse

Where consent is required, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.


4. Payment Information

Payments are securely processed through trusted payment providers, including Shopify Payments and other payment methods available during checkout.

Gamevora does not store your complete payment card details.

Payment information is handled directly by our payment processors using industry-standard security measures.


5. Sharing Your Information

We do not sell your personal information.

We may share your personal data only where necessary with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Shopify and related ecommerce services
  • Fraud prevention providers
  • Analytics providers
  • Customer support providers
  • Legal authorities where required by law

All third-party service providers are required to protect your personal information and process it only for authorized purposes.


6. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred internationally, appropriate safeguards are implemented in accordance with applicable data protection laws, including approved contractual safeguards where required.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Prevent fraud

When personal information is no longer required, it will be securely deleted or anonymized where reasonably practicable.


8. Your Rights

If you are located within the European Economic Area, you have rights under the GDPR, including the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of personal data where applicable
  • Restrict processing
  • Object to certain processing activities
  • Withdraw consent
  • Receive a copy of your data in a portable format where applicable
  • Lodge a complaint with your local data protection authority

These rights may be subject to legal limitations or exceptions.


9. Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails regarding products, offers, or updates.

You may unsubscribe at any time by:

  • Clicking the Unsubscribe link included in our emails, or
  • Contacting us directly.

Please note that service-related emails regarding your orders or account may still be sent when necessary.


10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without the required authorization, we will take reasonable steps to delete that information.


11. Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially reasonable security measures, no method of electronic transmission or electronic storage can be guaranteed to be completely secure.


12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.


13. Cookies

Our website uses cookies necessary for essential website functionality.

Where required by law, optional cookies used for analytics, advertising, or personalization will only be placed after obtaining your consent through our cookie management tools.

You may manage your cookie preferences at any time through:

  • Your browser settings
  • Our cookie consent banner

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or the services we provide.

The latest version will always be available on our website with the updated Effective Date.

Your continued use of our website after changes become effective constitutes your acknowledgment of the updated Privacy Policy.


15. Contact Us

If you have any questions about this Privacy Policy or the way your personal information is processed, please contact us.

Privacy & Data Protection

Email: contact@gamevora.pro


Customer Support

Email: support@gamevora.pro


Business Information

Business Name: Gamevora

Gamevora is committed to protecting your privacy and providing a secure shopping experience for customers across Europe.